Terms and Conditions
Terms and Conditions
Last updated: January 2026
These Terms and Conditions govern the use of the website https://exterioredge.co.uk
and the provision of services by Exterior Edge Ltd. By using our website or booking our services, you agree to these Terms and Conditions in full.
1. About Us
Exterior Edge Ltd provides exterior cleaning and maintenance services, including but not limited to pressure washing, roof cleaning, gutter cleaning and related services.
References to “we”, “us” or “our” mean Exterior Edge Ltd.
References to “you” or “the customer” mean the individual or business using our website or services.
2. Use of the Website
The content on this website is provided for general information purposes only. While we make reasonable efforts to ensure accuracy, we do not guarantee that the information is complete or up to date.
You must not misuse the website, introduce viruses, attempt unauthorised access, or use the website for any unlawful purpose.
3. Quotes and Pricing
All quotes provided are based on the information supplied at the time and may be subject to change following inspection or if circumstances differ from those originally described.
Unless stated otherwise, quotes are valid for 30 days. Prices are inclusive of VAT where applicable.
4. Booking and Services
Bookings are confirmed once agreed in writing or verbally.
We reserve the right to refuse or cancel services if access is unsafe, restricted, or if conditions pose a risk to property, personnel or equipment.
You are responsible for ensuring clear and safe access to the areas being cleaned and for removing fragile or valuable items where necessary.
5. Cancellations and Rescheduling
We ask that cancellations or rescheduling requests are made as soon as possible.
We reserve the right to charge a cancellation fee if a booking is cancelled at short notice or if we attend and are unable to carry out the work due to access or safety issues.
Weather conditions may require services to be rescheduled. In such cases, we will rearrange at the earliest suitable opportunity.
6. Payments
Payment terms will be agreed at the time of booking.
Invoices must be paid within the agreed timeframe. Late payments may result in additional charges or suspension of future services.
7. Liability
We will carry out all services with reasonable care and skill.
We are not liable for pre-existing damage, wear and tear, or issues arising from poor maintenance, age or structural defects.
Our liability is limited to the cost of the service provided, except where liability cannot be limited under UK law.
8. Damage and Complaints
Any concerns or complaints must be reported within a reasonable time after the service has been completed.
We will make reasonable efforts to resolve any issues promptly and fairly.
9. Intellectual Property
All content on this website, including text, images, logos and branding, is the property of Exterior Edge Ltd unless otherwise stated. You may not copy, reproduce or distribute content without prior written consent.
10. Privacy and Data Protection
Your use of this website and our services is also governed by our Privacy Policy, which explains how we collect and process personal data in accordance with UK data protection laws.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, security or privacy practices of those sites.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version will always be published on this page.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
14. Contact Details
If you have any questions about these Terms and Conditions, please contact us:
Exterior Edge Ltd
Email: info@exterioredge.co.uk
Phone: 01202 985393
